Privacy policy

Privacy Policy

Mila & Olivia Toronto respects your privacy. We fully comply with the Personal Data Protection Act and the Telecommunications Act. In this Privacy Policy, you can read about what kind of personal data we collect and how we store, protect, and use your personal data. Furthermore, you can read for which purposes we will use your personal data and with whom your data is shared.

To what does this Privacy Policy apply?

This Privacy Policy applies to your use of the "Website" www.milaoliviatoronto.com and the mobile application "Apps" offered under the name milaoliviatoronto.com, and all products and services offered to you through our Websites and/or Apps.

Personal data

In this Privacy Policy, your "personal data" means information or pieces of information that could identify you as an individual.

Your consent

Mila & Olivia Toronto  will not collect, use, or disclose your personal data without your prior consent. Therefore, we ask you to agree to this Privacy Policy before you can use our Websites or Apps.

What personal data do we process?

Your personal data may be collected in various ways, for example, when you visit our Websites, register on our Websites, place an order, subscribe to the newsletter, fill out a form, contact us, or use our services.

We also process your IP address, your transaction history, payment details, browser language and—if you have given us permission—your geolocation.

In addition, we may also process non-personal data when you interact with our websites. This data may include your browser name, the type of computer, and technical information about your means of connecting to our websites (such as the operating system and the internet service providers utilized).

How do we use your personal data?

We use and process the personal data you have provided to us for the purposes described below.

  • We use your email address to send you information and updates regarding your order. We may also send you information about topics that may be of interest to you. You can unsubscribe from these services at any time.

  • We use data about your browser language, your IP address, and geolocation to address you in a language you speak and to show you content relevant to the country in which you live.

  • In the event of fraud, we will share your personal data with the victim to enable this person to file a report with the police. We will not share more data than necessary for the police report, and we will notify you in advance when we are going to share your data for this purpose.

With whom do we share your personal data?

Mila & Olivia Toronto  does not sell, trade, or rent personal data to third parties.

External service providers In order to provide our services, there is data that we must share with other service providers. For payments through our websites, we use third-party services such as payment gateways and other payment transaction processors. These third parties are contractually obligated not to use this data for purposes other than executing the payment.

Generic aggregated (non-personally identifiable) data We may share generic aggregated data with our business partners, trusted affiliates, and advertisers. In this case, the data will be completely anonymized.

How do we protect your personal data?

We protect your personal data against unauthorized or unlawful access, alteration, disclosure, use, or destruction. We encrypt our services using SSL, the data is accessible only through a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. We utilize appropriate data collection, storage, and processing practices.

Cookies

We may use cookies to enhance your experience when using our websites. A cookie is a small text file containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you visit our websites again, the cookie allows our websites to recognize your browser or device. You can change your cookie settings in your browser if you do not want cookies to be sent to your device. Please note that some website features or services on our websites may not function properly without cookies.

We use the following types of cookies on our websites:

  • Technical cookies: these are cookies essential for the operation of our Websites; they enable you to navigate our Websites and use our features.

  • Analytical/statistical cookies: we use these cookies to track visitor statistics. We use these statistics to continuously improve the websites and mailings in order to offer you relevant content. These cookies also allow us to recognize and count the number of visitors and to see how visitors navigate around our websites when they are using them. This helps us improve user navigation and ensure that users find what they need more easily.

  • Tracking cookies: these cookies monitor clicking and browsing behavior. Through these cookies, we can see if and when you view your profile and whether you click through to our websites.

Third-party websites

You may find advertising or other content on our websites that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our websites. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our websites, is subject to that website's own terms and policies.

Changes to this privacy policy

We may update our Privacy Policy from time to time. When we change this Privacy Policy in a material way, we will post a notification on our Websites along with the updated Privacy Policy. We may also notify you via your email address and request that you accept the updated Privacy Policy before you can continue to use our Apps and Websites.

You have the right to tell us if you:

  • do not want to be contacted by us in the future;

  • would like a copy of the personal information we have processed about you;

  • would like us to correct, update, or delete your personal data in our records;

  • wish to report any misuse of your personal data.

If you have any questions, comments, or concerns about how we handle your personal data, please contact us.

Please note that you can also view, edit, or delete your personal data by logging into your personal account.